Delivery & Installation

Delivery

Hassle-Free Delivery: We're committed to providing you with a smooth delivery experience. Free delivery is applicable for the first two attempts to your shipping address. If you miss these attempts, additional charges will apply for the third attempt.

Service Lift Absence: If there is no service lift available, our delivery partner will deliver to the ground floor of your apartment. If you need delivery to a higher floor, extra charges per floor will be applied upon request.

Missed Delivery Holding Period: If you are unavailable to receive the delivery, your product(s) will be held at the nearest delivery hub for 3 days. After this period, we reserve the right to modify or cancel the order.

Installation

We ensure that your product is properly installed and assembled, regardless of the delivery condition.

• Pre-Assembled: No installation is required as the product comes fully assembled and ready to use.
• Expert Assembly: If expert assistance is needed, Ebansal will provide a carpenter for proper installation and assembly at extra charge. The service person will visit you for assembly within 72 hours after you request the service.
• Basic Assembly/DIY: For products requiring minimal installation, you can easily assemble them using simple tools and provided instructions. No expert assistance is required.

No matter the delivery condition, we guarantee your product will be ready for use so you can enjoy it to the fullest!